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Program: Patient Care Quality Office

Agency: Northern Health

Resource Number: 17652149
Provides an accessible, visible and transparent point of contact for patients, residents, family members and or their representatives to share feedback, compliments or concerns about quality of care within the Northern Health Authority.
Individuals that bring care complaints to the PCQO can expect that their complaint will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.

Program Phones:
1-877-677-7715Toll free

Website: www.northernhealth.ca/contact/patient-care-quality-office
Email: patientcarequalityoffice@northernhealth.ca

Location information
Sites offering this program
+ 299 Victoria Street, Prince George ->
299 Victoria Street, Prince George  
Location: 299 Victoria Street
Prince George, BC V2L 5B8

Hours of operation
ProgramAtSite Hours:
Closed statutory holidays

ProgramAtSite Hours:


Mailing Address: 600-299 Victoria Street, Prince George, BC V2L 5B8

Program Delivery
Languages: English
Defined coverage area(s), for the Program offered at selected Site:
BC-Bulkley-Nechako Region-Burns Lake
BC-Bulkley-Nechako Region-Fort St James
BC-Bulkley-Nechako Region-Smithers
BC-Bulkley-Nechako Region-Vanderhoof
BC-Cariboo Region-Quesnel
BC-Fraser-Fort George Region-Mackenzie
BC-Fraser-Fort George Region-Mcbride
BC-Fraser-Fort George Region-Prince George
BC-Kitimat-Stikine Region-Hazelton
BC-Kitimat-Stikine Region-Kitimat
BC-Kitimat-Stikine Region-Terrace
BC-Northern Rockies Region-Fort Nelson
BC-Peace River Region-Chetwynd
BC-Peace River Region-Dawson Creek
BC-Peace River Region-Fort St John
BC-Skeena-Queen Charlotte Region-Daajing Giids
BC-Skeena-Queen Charlotte Region-Masset
BC-Skeena-Queen Charlotte Region-Prince Rupert

Custom fields
Disabilities Access?Yes
Service Delivery MethodIn Person
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Agency Background

Programs at Northern Health

Acquired Brain Injury Services
Adolescent Psychiatric Assessment Unit
Adult Abuse and Neglect
Adult Addictions Day Treatment Program
Adult Day Program
Adult Psychiatric Observation Unit
Adult Rehabilitation and Recovery Services
Adult Withdrawal Management Unit
Advance Care Planning
Assertive Community Treatment
Assisted Living
Baby's Best Chance Handbook
Breast Milk Donation
Breastfeeding Support
Bulkley Valley District Hospital
Cancer Care
Car 60
Chetwynd Hospital and Health Centre
Child Abuse and Neglect
Child Health Passport
Choice in Supports for Independent Living
Chronic Pain Clinic
Community Care Facilities Licensing
Community Dialysis
Community Nutrition
Community Rehabilitation
COVID-19 Vaccination and Immunization
Dawson Creek and District Hospital
Dental Health Program
Developmental Disabilities Mental Health Services
Diabetes Education
Drug Checking
Early Psychosis Intervention
Eating Disorders Clinic
Elderly Services
Emergency Health Services
Environmental Health
Environmental Health - Drinking Water
Environmental Health - Food Safety
Flu Clinics
Fort Nelson General Hospital
Fort St. John Hospital
G.R. Baker Hospital
Grace Young Wellness Centre
Haida Gwaii Hospital and Health Centre - Xaayda Gwaay Ngaaysdll Naay
Harm Reduction
Health Connections
Health Connections - Haida Gwaii
Health Connections - Tumbler Ridge
Health Services for Community Living
Healthy Heart Program
Healthy Start
Hearing Clinics
HIV and Hepatitis C Support
Home and Community Care Access
Home Care Nursing
Home Hemodialysis and Peritoneal Dialysis
Home Oxygen Program
Home Support
Hospital at Home
Indigenous Health
Indigenous Patient Liaison
Injury Prevention Program
Intensive Care Unit
Intensive Case Management Team
Kidney Transplant Services
Kitimat General Hospital and Health Centre
Laboratory Services
Lakes District Hospital and Health Centre
Lifeline Medical Alert System
Long-Term Care
Mackenzie and District Hospital and Health Centre
Mammography Services
McBride and District Hospital
Meals on Wheels - Kitimat
Meals on Wheels - Prince Rupert
Meals on Wheels - Quesnel
Meals on Wheels - Terrace
Medical Imaging - Bone Densitometry
Medical Imaging - Computed Tomography
Medical Imaging - Echocardiography
Medical Imaging - Magnetic Resonance Imaging
Medical Imaging - Nuclear Medicine
Medical Imaging - Ultrasound
Medical Imaging - X-Ray Services
Mental Health Rehabilitation
Mental Health and Substance Use Services
Mills Memorial Hospital
Mobile Overdose Prevention Service
Nechako Youth Treatment Program
NH Check In
NORTH Heart Function Clinic
Northern Haida Gwaii Hospital and Health Centre
Northern Health Assessment Network
Northern Health Birthing Centres
Opioid Agonist Treatment
Orthopaedic Services
Overdose Prevention and Response - Northern Health
Overdose Prevention Site
Palliative Care
Primary Health Care
Prince George AIDS Prevention Program
Prince George Urgent and Primary Care Centre
Prince Rupert Regional Hospital
Psychiatric Inpatient Services
Public Health Services
Quesnel Unit Emergency Short Stay Treatment
Quesnel Urgent and Primary Care Centre
Regional Chronic Diseases Program
Regional NORTH Cardiac Rehabilitation Program
Rehabilitation Services
School Health
Smoking and Tobacco Reduction
Speech and Language Therapy
St. John Hospital
Stuart Lake Hospital
Surgical Services
The University Hospital of Northern British Columbia
Toddler's First Steps Guide
Tuberculosis Prevention and Control
Virtual Primary and Community Care
Walk-in Clinic
Whitehorse General Hospital
Wrinch Memorial Hospital
Youth Clinics
Youth Community Outpatient Service